Privacy and Security Policy
Understand how your information is handled.
This Privacy Policy aims to demonstrate transparency regarding the collection, use, storage, processing, and protection of personal data of users of the website, as well as to clarify the reasons for data collection and how users can manage or delete their personal information.
This Privacy Policy applies to all users of the website.
Collection of Information, Use, and Sharing
When you register on the website to carry out an operation, you provide data such as: full name, email address, and phone number.
In addition to registration data, we automatically collect information such as: IP (with date and time), IP origin, device characteristics, click information, pages accessed on the site, searches conducted after leaving the site, among others.
The purpose of collecting such information is: (i) to identify if the company’s profile is not yet attended, so we can notify you in the future if we start servicing it; (ii) to have the possibility to contact the user to offer other information that our company deems important and opportunities to explore other services that might help; (iii) to send notifications, advertising messages, and newsletters.
The user's personal information will be collected, used, and processed solely and exclusively to ensure the proper use of contracted functionalities, and will be stored in a secure environment with restricted access, safeguarding the privacy, honor, and image of the parties directly or indirectly involved.
Cookies
Our website uses cookies to recognize frequent visitors and improve their browsing and service contracting experience. Cookies are internet files that temporarily store what the user is visiting online. We emphasize that these data are collected automatically and treated with the confidentiality described in this policy.
Storage and Deletion of Information
To protect user data, we employ top security systems: encryption (SSL), protection against information theft and card cloning (payment intermediary), and SSL security certificate.
If the user wishes to change their information, they can contact us via WhatsApp.
User information will never be shared with any other company other than ours. However, if the user wishes to remove their information, they can contact us and request the deletion of their account. The account will be deleted along with all user data.
If the user does not want to receive communications, newsletters, or advertising messages, they will have the option to cancel the sending of such messages.
Changes to the Privacy Policy
We reserve the right to modify this Privacy Policy at any time.
Applicable Legislation
This document was created in accordance with the General Data Protection Law (Law 13.709/18).
Last updated on: October 10, 2024.